For the latest news and information about how Publix is responding to coronavirus in our stores, please visit publix.com/coronavirus. Here you will find adjusted store hours, steps to shop online, and answers to frequently asked questions.
Our Customer Care team is ready to assist with your questions and comments because your feedback is important. Customers like you help keep Publix the place “Where Shopping is a Pleasure.”
We are currently receiving higher than normal contact volume. It may take longer for us to respond than normal. We appreciate your patience and understanding. For urgent matters, please call800-242-1227 during business hours.
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We've received your email and look forward to assisting you shortly. We make every effort to respond to all inquiries within 24–48 business hours.
For urgent matters, please call us at 1-800-242-1227 during normal business hours.
Monday - Friday 9am - 6pm (EST)
Saturday 9am - noon (EST)
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Publix Super Markets, Inc.
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407