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Contact the Publix Retirement or Stockholder Services Department

We care about your safety

We care about the health and safety of our associates and their families and our stockholders. Because of that, we are taking steps to help protect everyone through the duration of the coronavirus by providing alternative methods to in-person transactions.

Remote transactions available
With stay-at-home orders in effect, we prefer associates and stockholders use our online and U.S. mail options for transactions. If you have questions on how to request your transactions remotely, please call us at the phone numbers below.

Corporate office transactions are very limited
We recommend against coming to the Publix corporate office for transactions. If, however, you choose to come to the corporate office, we only are offering drive up service for stock transactions.

If you choose to use this service, please stay in your vehicle and do not enter the lobby. When you arrive at the gate and complete the required security screening, the security officer will notify stockholder services you have arrived. We will not be able to serve stockholders who exit their vehicles.

We appreciate your patience and understanding as we continue to find the best ways to serve you during this unprecedented time.

Retirement: PROFIT Plan and 401(k) SMART Plan account support

Contact the Publix retirement department for help with your PROFIT Plan (employee stock ownership plan) account or 401(k) SMART Plan account.

Mailing address
Publix Super Markets, Inc.
Retirement Department
P.O. Box 32040
Lakeland, Florida 33802-2040

Phone numbers
Telephone: (863) 688-7407, ext. 52327
Toll-free: 1-800-741-4332 (outside of Lakeland)
Fax: (863) 284-3301

Stockholder Services: Stock account support

Contact Publix stockholder services to help with your Publix stock account.

Mailing address
Publix Super Markets, Inc.
Stockholder Services
P.O. Box 32040
Lakeland, Florida 33802-2040

Phone numbers
Telephone: (863) 688-7407, ext. 52323
Toll-free: 1-800-741-4332 (outside of Lakeland)
Fax: (863) 284-3302